To say that my experience with Hostv has been bad would be gross understatement. Like they say, you get what you pay for.

It is true what is said about them on other web forums. Their support is terrible. If you call them and leave a message then they don't ever return your messages. When I signed up I was assured I would get 24/7 technical support through chat or email. Well, to get technical support you have to submit a ticket and wait up to 12 hours for a reply.

The following are literally the sequence of events that I had to go through. When I signed up they didn't send the welcome email in the first 24 hours despite reassuring me that I would get one within a "few hours".

Then once I did get the welcome email after 24 hours and after I contacted them, they didn't even have the licensed version for Cpanel setup with my account. I had to tell them about it and have it fixed. And that is a pattern with the host... you have to tell them what is not working before they fix it.

Next, there was something wrong with the software which prevented me from setting up my account properly and I lost 4 days because of it. At first they wanted the specific error. When we sent the error, they said it was fixed but it wasn't. Despite marking the ticket as being critical, it was not attended to for hours!

There are enough things to worry about a website without having to worry about the hosting servers going down or the server software crashing. If you have a professional site then this host is the LAST web host you should consider.

I can provide correspondence that went back and forth with the web host as proof.